NeoAI · Specialized AI agents

A digital workforce for your business.

NeoAI is Silicore’s platform for specialized AI agents that automate operational, sales, and customer support work. Agents chat and speak with customers, collect information, book appointments, provide support — and take real actions in your software.

Talk about NeoAI See Amy →

Available 24/7. Customized around your processes — not a generic chatbot.

neoai · trattoria da mario On call

Chat Voice WhatsApp Email

Live voice callListening, answering, and acting in the booking system

00:42

Hi! Can I book a table for four this Saturday at 8?

Of course — Saturday at 8:00 PM, four guests. There is a table by the window. Shall I confirm it?

Yes, perfect.

Done — your table is booked for Saturday at 8:00 PM. A confirmation is on its way to your phone.

Actions taken during the call Calendar updated CRM updated Confirmation sent SMS sent

Sara called at 11:42 PM. The agent answered, booked the table, and updated three systems — no staff involved.

24/7On shift around the clock — nights, weekends, and holidays included.

16Industries already mapped, from restaurants to industrial B2B.

4Channels on one agent: chat, voice, WhatsApp, and email.

7Real actions inside your systems — not just answers.

Real actions — not only replies

What you actually get

Agents that perform work — check availability, create bookings, update CRM, open tickets — not scripted FAQ bots.

Plugs into

Chat and voice agents on your channelsBookings, appointments, and request intakeActions in CRM, ERP, calendars, and APIsLead qualification and first-level supportHuman handoff when needed24/7 coverage customized to your process

Check availability and create reservationsReads live capacity from your booking system before promising a table, a room, or a slot.

Modify appointments and send confirmationsWrites the booking straight into your calendar or management software.

Retrieve order and shipment statusReschedules, moves, or cancels while the customer is still on the line.

Create support requests and update CRMPulls order and shipment status from your e-commerce platform or ERP.

Qualify leads and collect requirementsOpens a ticket with the customer's details already collected and classified.

Transfer conversations to a human operatorLogs new contacts, preferences, and outcomes where your sales team actually works.

Hand off to a humanTransfers the conversation to an operator when judgment is needed — context attached.

Every action is logged, so your team can audit what the agent did and why.

Built for many kinds of business

Industries NeoAI adapts to

Every agent is trained on one business — its services, prices, policies, and systems. These are the sectors where NeoAI already speaks the language.

Restaurants, pizzerias, pubs, and barsTable reservations, menus, allergens, opening hours, events.

Hotels, B&Bs, and accommodationRoom info, services, check-in, guest requests, bookings, assistance before and during the stay.

Barbershops, salons, beauty, and spasBooking and modifying appointments, treatments, pricing, availability.

Medical, dental, and physiotherapy clinicsInformation requests, appointments, reminders, administrative communications.

Gyms, trainers, and sports schoolsRegistrations, class bookings, membership information.

Real estate agenciesCollecting requirements, qualifying leads, property info, arranging viewings.

Dealerships, repair shops, and car rentalService bookings, quote requests, vehicle information, customer support.

Transport, logistics, and shippingCustomer support, delivery info, booking management, service updates.

Retail storesProduct info, availability, opening hours, orders, returns, pre- and post-sale support.

E-commerceOrders, shipment status, products, payments, returns, personalized recommendations.

Travel agencies and tour operatorsService info, preference collection, bookings, traveler assistance.

Professional firms and consultantsInitial inquiries, document collection, scheduling, routing communications.

Schools and training centersCourse info, enrollment, class schedules, student support.

Maintenance and trade servicesService requests, urgency classification, scheduling, customer updates.

Cleaning and facility managementRequests, quotations, service scheduling, customer communications.

B2B and industrial businessesSales assistance, lead qualification, quote requests, first-level technical support.

Your industry is not listed? If your customers call, book, ask, or buy, an agent can learn it.Tell us yours

How an agent is built

From your processes to a working agent.

A build moves through four stages. Most agents are live on their first channel within weeks, not quarters.

01Map the process

Reservations, appointments, lead intake, support — start from the work that already exists.

02Connect channels

Chat, voice, and other digital channels where customers already reach you.

03Wire real actions

CRM, ERP, calendars, booking systems, e-commerce, and APIs — so agents do more than reply.

04Hand off when needed

Transfer to a human operator with context when the situation requires it.

Ready when your customers are

Turn AI into digital workforce.

Tell us the channel and the process — we’ll show what the agent should own first.

Book a walkthrough See Amy →

Frequently asked questions

What is NeoAI?

NeoAI is Silicore's platform for building specialized AI agents that automate operational, sales, and customer support activities. Agents communicate through chat, voice, WhatsApp, email, and other channels — and connect to CRMs, ERPs, calendars, booking systems, and business APIs to perform real actions.

Is NeoAI just a chatbot?

No. NeoAI agents are not simple chatbots. They can check availability, create reservations, modify appointments, retrieve order information, create support tickets, update CRM records, and transfer conversations to human operators when necessary.

Which industries can use NeoAI?

NeoAI adapts to restaurants, hotels, medical practices, salons, gyms, real estate, automotive, logistics, retail, e-commerce, travel, professional firms, schools, maintenance companies, cleaning services, and B2B industrial businesses.

What channels do NeoAI agents support?

NeoAI agents operate on phone voice lines, website chat, WhatsApp, SMS, email, and other digital channels — available 24/7 as a digital workforce customized to each business's processes.

Can NeoAI connect to my booking system or CRM?

Yes. NeoAI integrates with management systems, CRMs, ERPs, calendars, databases, e-commerce platforms, and proprietary APIs so agents perform real operations inside your existing software.